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Can I pay when the order is ready?
Since each order is custom, payment is due in full before we can start any project.

Can I send in fabric swatches or border samples? TOP
Yes, this will assist us in creating your work of art.

Can I have my order rushed without paying the rush order fee? TOP
Unfortunately, we cannot rush order unless a fee is paid. It is unfair to our other customers. Please do not ask. We hate saying no. ;-)

How long does it take to complete orders? TOP
It usually takes up to weeks to complete orders. Up to 12 weeks for larger items and orders.

Are you able to make custom pieces? TOP
 Yes, most times we are able to do so. Just let us know what you have in mind.


It is best to write us with any questions.  We are sometimes away from the office painting murals on site, face painting or very often using loud machinery that prevents us from hearing the phone. Click here to write us.  We'll email or call you to answer any questions you may have.  Whichever you prefer! 
Customer care hours are M-F 9:00 a.m. to 6:00 p.m. EST

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